❓ Frequently Asked Questions


Have questions? We’ve got answers! Whether you’re curious about unit sizes, storage types, vehicle & boat parking, or payment options, our FAQ is here to help you find the information you need quickly. Still have questions? No problem! Select your location to contact the right facility directly, or fill out our Contact Us form.



Union 2395 Springfield Ave, Union, NJ 07088 πŸ“ž 908-687-8388 πŸ•’ 6:00 AM – 11:00 PM, Monday – Sunday

Passaic 1 Gregory Avenue, Passaic, NJ 07055 πŸ“ž 973-471-7007 πŸ•’ 8:00 AM – 7:00 PM Monday – Saturday, 9:00 AM – 5:00 PM Sunday

Clifton 1 Ackerman Ave, Clifton, NJ 07011 πŸ“ž 973-772-4001 πŸ•’ 8:00 AM – 7:00 PM Monday – Saturday, 9:00 AM – 5:00 PM Sunday

Brooklyn 2 Prince St, Brooklyn, NY 11201 πŸ“ž 718-858-9330 πŸ•’ Storage tenants: 8:00 AM – 7:00 PM Monday – Saturday, 9:00 AM – 5:00 PM Sunday

College Point, NY 20-20 129th St, College Point, NY 11356 πŸ“ž 718-463-6133 πŸ•’ 7:00 AM – 7:00 PM Monday – Saturday, 9:00 AM – 5:00 PM Sunday

Long Island City 47-32 32nd Pl, Long Island City, NY 11101 πŸ“ž 718-707-0551 πŸ•’ 7:00 AM – 12:00 AM Monday – Saturday, 9:00 AM – 12:00 AM Sunday

No. City Closet Self Storage offers flexible month-to-month lease options, so you can store for as short or long as you need.

You can pay online using a debit or credit card, or speak with your facility manager about autopay options.

A valid government-issued IDβ€”such as a driver’s license, passport, or state IDβ€”is required.

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible liquids.

Select your location to see which facility to contact directly, or choose your facility on our Contact Us form.

We offer a wide range of unit sizes, from small personal units to extra-large spaces for vehicles, boats, or business inventory. Options include Climate-Controlled Units, Flex Spaces, Music Studios, and Warehouses depending on the facility.

Yes. Some of our locations offer vehicle and boat parking, and we recommend contacting your specific facility to confirm availability and size requirements.

Access depends on your unit type and location:
  • Music Studios & Flex Spaces: 24-hour access
  • Standard Storage Units: Facility hours apply; see your location

Yes. Tenants of Music Studios and Flex Spaces can ship and receive packages directly at their storage facility.